Frequently Asked Questions.

Hopefully you will find answers to your questions here.

If we could not help you here, please send us a short message.

 

When are you open?

We are at your disposal from Tuesday to Friday from 10am-7pm and on Saturday from 10am-6pm.

How long do I have to wait for my regulator when I bring it in for maintenance?

As a rule, your regulator is serviced immediately, and you can pick it up again within 1-2 days. If it is the weekend or our service technician is not available, it may take longer. Plan time before your holiday! If it is urgent, ask us and let us know.

The maintenance or inspection of cylinders takes longer. We do not carry out the pressure test of the tanks ourselves but work together with a Luxembourg company. This company carries out the test at the end of a month, provided that some tanks have accumulated at their premises.

Can you dive in Luxembourg?

A resounding yes! Central in Luxembourg is the Upper Sure lake. Here we dive in Luxembourg’s drinking water reservoir, i.e. in the best water quality. Various entrances, remains of buildings and streets from the time before the lake was flooded, offer a variety of dives.

Due to the central location of Luxembourg, many lakes in Germany, France and Belgium are accessible, thus widening the choice of beautiful diving options.

At what age can you learn to dive?

The first step to diving can be taken from the age of 8. Here the journey begins with the Try Dive. This takes place in our pool, which has been specially designed for diving. In 28 degrees warm water the first steps are made playfully with one of our diving professionals.

From the age of 10, the Junior Open Water certificate can be taken. This is the internationally recognised diving licence, which is then the ticket for diving. With this licence you can dive worldwide and rent equipment. For 10- and 11-year olds, however, there is a limit to the diving depth to 12 mtr.

In which languages are the diving courses taught?

The SSI digital material we use is available in more than 30 languages. This allows you to learn the theory in the language that suits you best.

Our instructors speak French, English, German, Luxembourgish, Italian, Polish, Portuguese and other languages. Just ask for the language that suits you best.

Can I take courses all year round?

Yes, you can start beginner courses with us at any time, but also advanced courses. On the one hand our pool with 28 degrees water temperature offers the ideal conditions for a relaxed start with diving. On the other hand, dives in the surrounding lakes can also be done with the appropriate equipment and suits.

What is the difference between SSI, PADI and other organisations?

We generally distinguish between “commercial” and association-oriented organisations. In the associations, mostly an organisation belonging to the CMAS umbrella organisation is taught.

SSI and PADI are the two largest “commercial” organisations. The courses are accompanied by modern digital materials and the courses are based on exact standards. SSI has an advantage for us here in terms of teaching materials. More modern, more languages and lower cost make SSI the organisation we prefer.

There is one criterion that a beginner’s course must meet. At the end you should have an internationally recognised diving licence with which you can go diving worldwide. This requirement is met by all courses that are conducted according to the international standard ISO 24801-2 and are completed with the autonomous diver.

This standard is fulfilled by the beginner courses we offer.

How many participants are in a course?

We limit ourselves to 4 participants per instructor. At your request we can increase this ratio if we use one or more assistants.

Can a course also take place in the evening or at the weekend?

Many participants are involved during the day, either professionally or through school. And of course we take this into account when planning the course! Courses can also be held in the evening at 19:00 or on weekends.

Am I insured when I dive with you?

All beginner scuba diving students are insured through us. For advanced courses we recommend a diving insurance as offered by DAN or Aquamed. Here you get an all-round protection for all diving activities. This is an important step for your coverage and a prerequisite for participating in our activities. We will be happy to advise you here and you will find registration forms accordingly.

What qualifications do I need to learn to dive?

The beginner courses start from 10 years of age. Average fitness is required. In the fitness test 200 meters without snorkeling equipment or 300 meters with mask, snorkel and fins are swum. In the “dead man” exercise, 10 minutes are spent floating in the water without movement.

At the latest during the open water dives we would like to see a medical certificate that there are no objections to scuba diving.

Diving is certainly not a competitive sport, but there should be no health risks whatsoever.

Do I need to have my own equipment if I want to learn to dive?

Yes and no. When you learn to dive with us, we provide most of the equipment. Regulator, BCD and suit are included in the price of the beginner courses. Mask, snorkel, gloves, boots and fins should be your own. The so-called ABC equipment is an important part of your diving career and can always be used on holiday. We are happy to help you choose the most suitable equipment for you.

In the further education courses only special equipment is included during the training. Dry suit during the dry diving course for example. Other equipment can be purchased or rented with the help of our advice.